• Returns are accepted on new unopened items only.
• Must contact us before making any returns.
• Customer is responsible for all shipping charges both the original and the return shipping.
• All returns are subject to a 10% Restocking Fee.
• If your item is damaged in shipping (save all shipping materials) contact us to file a claim.
• Lost or damaged claims can take up to 60 days to process.
• Defective products... Due to the nature of the hobby for any defective or broken parts, contact the manufacturer directly.
After you contacted us and received a Return Authorization.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Orders are fulfilled during hours of normal operation unless we are closed for holidays or uncontrollable circumstances. Normal business days are Tuesday-Saturday hours are found below.
Please also note that the shipping rates for many items we sell are weight & size.
River Rat RC
516 SR 207
East Palatka Fl 32131 USA
Hours of Operation
Tues: 9:30am - 6:30pm
Wed: 9:30am - 6:30pm
Thurs: 9:30am - 4:30pm
Fri: 9:30am - 6:30pm
Sat: 12:00pm - 6:00pm